X25 Privacy Policy — Our Commitment to Protecting Your Data

Introduction & Purpose

Welcome to the x25 Privacy Policy. This policy fully explains how we collect, why we collect, and how we protect the personal information you provide while using the x25.one website and mobile app.

We believe that respect for user privacy is the foundation of any trustworthy gaming platform. x25 is more than a gaming platform — it is a relationship built on trust, with a commitment to keeping your data completely safe.

By using the x25 platform, you agree to this Privacy Policy. Registered members will be notified in advance of any changes.

1 What Types of Data We Collect

X25 collects certain information essential to running the platform. This data is used to improve our services and keep your account secure. The categories of data are detailed below:

2 How Your Information Is Used

X25 uses collected data only for specific, legitimate purposes. Your data is never sold or rented to any third party without your consent — this is a core principle of our Privacy Policy.

• To enable account registration, management, and security.
• To process deposit and withdrawal transactions.
• To fulfill KYC verification and legal compliance requirements.
• To personalize and improve your gaming experience.
• To inform you about promotional offers and bonuses (only with your consent).
• To prevent fraud and money laundering.
• To enforce our responsible gaming policies.
• To resolve technical issues on the platform.

3 How We Protect Your Data

X25 uses industry-leading technology and practices to protect your personal data. This section of the Privacy Policy explains our security framework in detail.

• AES-256 Encryption: All stored data is protected with military-grade encryption.
• SSL/TLS Protocol: All data transfers on the website and app take place through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for login and withdrawals.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Limited Access Policy: Only authorized personnel can access information on a need-to-know basis.

4 Cookies & Tracking Technologies

The x25 website and app use cookies to enhance your experience. Cookies are small data files stored on your device that help the platform remember your preferences.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Used to understand how well the platform is performing.
• Functionality Cookies: Helps remember your language preference and settings.
• Analytics Cookies: Helps monitor site usage to improve our services.

You can manage or block cookies through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

5 Sharing Data with Third Parties

X25 never sells your personal data. In limited circumstances, we may need to share information with trusted partners — all such situations are clearly outlined in this Privacy Policy.

• Payment Provider: Approved payment gateways including bKash and Nagad receive only the information strictly necessary to complete a transaction.
• Game Provider: Third-party game providers receive only the limited data necessary to operate their games.
• Legal Obligations: Information may be disclosed in response to lawful requests from government or law enforcement authorities.
• Security Experts: Limited information may be shared to assist with fraud investigations.

6 Data Retention Period

X25 does not retain data beyond what is necessary. Retention periods are determined by the type of data and applicable legal requirements.

• After account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Financial transaction records are retained for 7 years in accordance with Anti-Money Laundering (AML) regulations.
• Support chat and communication history are typically retained for 2 years.
• Gaming logs and session data are typically deleted after 1 year.
• Your marketing data will be deleted as soon as you withdraw your consent.

7 Your Rights

Under the x25 Privacy Policy, you have several important rights that you can exercise at any time.

8 Minor's Privacy

X25 is strictly for adults. We do not knowingly collect data from anyone under 18. If we become aware that a minor's data has been collected inadvertently, we will delete it immediately and close the associated account.

If parents suspect their child has registered on x25, please contact our support team immediately.

9 Policy Changes & Updates

This Privacy Policy may be updated from time to time due to business needs, technical changes, or legal obligations. If any significant changes are made, we will notify registered members in advance via email or through the platform.

• You will be notified at least 7 days before any changes take effect.
• The "Last Updated" date at the top of the page will always be kept current.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.